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Thornloe Guest House


Booking Terms


Children Policy

We regret that we are unable to accept children under the age of 11 years of age.

Pets

We are unable to accept dogs (excepting assistance dogs) or any other pets within the property.

Smoking
Is not permitted anywhere within the house or in our garden .In the event that a guest smokes in the room an additional charge of £100 will be charged to the credit/debit card used for the initial booking.

Check In
Between 3pm-7pm, if your arrival time is anticipated to be outwith this, then we would be obliged if you would contact us the day before your arrival or earlier.

Check Out
We ask that guests vacate their room by 10am.

Deposit and Payments

A 25% deposit will be taken at the time of booking from your credit/debit card. All deposits are non-refundable. Full payment will be taken from the same card on arrival. Regrettably we do not accept cheques.

Cancellation/Amendment
If you need to change a booking or make a cancellation then please let us know as soon as possible. In the event of a cancellation within 48 hours of expected arrival or non- arrival then we reserve the right to charge for the first nights stay.


Cards Accepted